Privacy Policy

Privacy Policy for Polomaps

Last Updated: August 2024

At Polomaps, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services. By using Polomaps, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Account Information:

If you create an account with Polomaps, we collect personal information such as your name, email address, and any other details you provide during signup. This information is necessary to manage your account and provide you with our services.

1.2 Search Data:

Polomaps logs every search made on our platform, including the search terms and any associated metadata (such as location data if provided). This data helps us improve our search algorithms, offer personalized results, and enhance user experience.

1.3 Payment Information:

When you subscribe to our premium services, we collect payment information, including your payment method details. This data is processed securely by our third-party payment processors and is not stored directly by Polomaps.

1.4 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your interactions with our website. This includes your IP address, browser type, and usage data. Cookies help us understand how you use our services, provide personalized content, and improve our website's functionality.

1.5 Location Data:

If you choose to use location-based features on Polomaps, such as finding local places, we may collect and use your location data to provide relevant search results. This data is only collected with your consent and can be managed through your browser or device settings.

1.6 Feedback and Communication:

When you provide feedback or communicate with us via email, we collect and store the contents of those communications to address your inquiries and improve our services.

2. How We Use Your Information

2.1 To Provide and Improve Services:

We use the information we collect to operate, maintain, and improve Polomaps. This includes personalizing your experience, processing your searches, and managing your account.

2.2 To Communicate with You:

We may use your email address to send you updates, newsletters, and promotional offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

2.3 For Analytics and Research:

We analyze the search data and usage patterns to improve our services and develop new features. This data is used in an aggregated and anonymized form wherever possible.

2.4 For Security Purposes:

We use your data to detect, prevent, and respond to security incidents, fraud, and other harmful activities. This helps us protect both you and Polomaps from potential threats.

3. How We Share Your Information

3.1 Third-Party Service Providers:

We may share your information with third-party service providers who assist us with payment processing, analytics, marketing, and website hosting. These providers are contractually obligated to protect your data and use it only for the purposes specified by Polomaps.

3.2 Legal Requirements:

We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect the rights or property of Polomaps, or prevent illegal activity.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.

4. Your Choices and Rights

4.1 Access and Correction:

You have the right to access, correct, or delete your personal information stored by Polomaps. You can manage your account information directly through your account settings or by contacting us at support@polomaps.com.

4.2 Data Retention:

We retain your personal information for as long as necessary to provide you with our services and for legitimate business purposes. Search logs and other non-personal data may be retained for a longer period to improve our services.

4.3 Opt-Out:

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails. You can also manage your cookie preferences through your browser settings.

5. Security of Your Information

We take the security of your data seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children's Privacy

Polomaps is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@polomaps.com.

By using Polomaps, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Polomaps with your information.